TERMS AND CONDITIONS

Welcome to ASK Grande Residency

Thank you for choosing ASK Grande Residency for your stay in Puducherry. We strive to provide a comfortable and enjoyable experience for all our guests. By accessing and using our website or booking a stay at our guest house, you agree to comply with the following terms and conditions:

1. Bookings and Reservations

  • All bookings are subject to availability.
  • We require a valid credit card to guarantee your reservation.
  • You will receive a confirmation email with your booking details.
  • Any changes or cancellations to your booking must be made in accordance with our cancellation policy.

2. Check-in and Check-out

  • Check-in time is 9AM and check-out time is Next day 9 AM.
  • Early check-in or late check-out may be available upon request and subject to availability.
  • A valid photo ID is required at check-in.

3. Payment

  • Payment for your stay is due upon arrival.
  • We accept cash, credit cards, and debit cards.
  • A security deposit may be required at check-in.

4. Cancellation Policy

  • Cancellations made 5 days prior to arrival will receive a full refund.
  • Cancellations made within 1 day of arrival will be subject to a cancellation fee of 50%.
  • No-shows will be charged the full amount of the reservation.

5. Guest Responsibilities

  • Guests are responsible for any damage caused to the property or its contents.
  • Smoking is strictly prohibited inside the guest house.
  • Pets are not allowed.
  • Guests are expected to respect the privacy of other guests and staff.

6. Website Use

  • The content on our website is for informational purposes only.
  • We reserve the right to modify or update the content at any time.
  • You may not reproduce or distribute any content from our website without our permission.

7. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information.
  • Please refer to our Privacy Policy for details on how we collect, use, and disclose your information.

8. Governing Law

  • These terms and conditions are governed by the laws of India.
  • Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in Puducherry.

9. Contact Us

  • If you have any questions or concerns about these terms and conditions, please contact us at +91 9597823041