TERMS AND CONDITIONS
Welcome to ASK Grande Residency
Thank you for choosing ASK Grande Residency for your stay in Puducherry. We strive to provide a comfortable and enjoyable experience for all our guests. By accessing and using our website or booking a stay at our guest house, you agree to comply with the following terms and conditions:
1. Bookings and Reservations
- All bookings are subject to availability.
- We require a valid credit card to guarantee your reservation.
- You will receive a confirmation email with your booking details.
- Any changes or cancellations to your booking must be made in accordance with our cancellation policy.
2. Check-in and Check-out
- Check-in time is 9AM and check-out time is Next day 9 AM.
- Early check-in or late check-out may be available upon request and subject to availability.
- A valid photo ID is required at check-in.
3. Payment
- Payment for your stay is due upon arrival.
- We accept cash, credit cards, and debit cards.
- A security deposit may be required at check-in.
4. Cancellation Policy
- Cancellations made 5 days prior to arrival will receive a full refund.
- Cancellations made within 1 day of arrival will be subject to a cancellation fee of 50%.
- No-shows will be charged the full amount of the reservation.
5. Guest Responsibilities
- Guests are responsible for any damage caused to the property or its contents.
- Smoking is strictly prohibited inside the guest house.
- Pets are not allowed.
- Guests are expected to respect the privacy of other guests and staff.
6. Website Use
- The content on our website is for informational purposes only.
- We reserve the right to modify or update the content at any time.
- You may not reproduce or distribute any content from our website without our permission.
7. Privacy Policy
- We respect your privacy and are committed to protecting your personal information.
- Please refer to our Privacy Policy for details on how we collect, use, and disclose your information.
8. Governing Law
- These terms and conditions are governed by the laws of India.
- Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in Puducherry.
9. Contact Us
- If you have any questions or concerns about these terms and conditions, please contact us at +91 9597823041